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<h1 id="product">LingPipe</h1><h1 id="pagetitle">Bug Reports</h1>
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<h2>Where to Send a Bug Report</h2>

<h3>E-mail Bug Reports</h3>

<p>Please report bugs via email to:
</p>

<ul>
<li>
<a href="mailto:bugs@alias-i.com">
bugs@alias-i.com</a>
</li>
</ul>

<h3>Newsgroup Bug Reports</h3>

<p>
Once we have recreated your bug, we will post news about
it on the newsgroup and get back to you about it.
</p>

<ul>
<li><a href="http://groups.yahoo.com/group/LingPipe">LingPipe Newsgroup</a></li>
</ul>

<h2>How to Write a Bug Report</h2>

<p>
The purpose of a bug report is to allow us to fix the
bug.  To do that, we need to be able to recreate it.
To recreate a bug, your bug report should be as specific
as possible.
</p>

<h3>How you can Help Us</h3>

<p>
Please send us as much
of the following information as possible:
</p>
<ul>
<li>Hardware Platform (e.g. AMD64, Sparc)</li>
<li>Operating System (e.g. Windows, Linux)</li>
<li>Java Version (e.g. Java 1.4.2)</li>
<li>LingPipe Version (e.g. LingPipe&nbsp;4.1.0)</li>
</ul>

<p>
It's even more helpful if you can provide:
</p>
<ul>
<li>Description of what you expected to happen</li>
<li>Description of what actually happened, ideally in
the form of system output and a stack trace</li>
<li>Description of what steps we can take to
recreate the bug, ideally in the form of a small
sample program that demonstrates the bug.</li>
</ul>

<h3>Additional Resources</h3>
<p>
You can get more but-reporting tips from Mozilla:
</p>
<ul>
<li><a href="https://developer.mozilla.org/en/Bug_writing_guidelines">Bug Writing Guidelines</a>
from Mozilla</li>
</ul>


<h2>What about Feature Requests?</h2>

<p>Bug reporting and feature requesting are often linked
in software tools. Feel free to either send us mail
with feature requests or post to the newsgroup.
</p>




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